Professional Summary
Motivated and highly adaptable professional with a proven record of managing projects from concept to completion; demonstrating exceptional administrative skills in a wide range of industries and environmental settings. Adept in cross-cultural communication and an effective leader with an established ability to achieve organization goals within minimal timeframes. Experienced and capable of working independently, while maintaining the capacity to make critical decisions in challenging situations. Proficient in developing “outside-the-box” solutions, and pursuing creative means to problem solving, and organizational development.
Personal Information
- Name
- Adam Lewis
- Born
- 1989
- adam@amlewis.ca
Languages
Core Competencies
Hard Skills
Soft Skills
References
“Adam is a gifted communicator with a rare combination of leadership, creativity, and focus.”
When looking to expand our business into Western Europe I was recommended Adam from a mutual contact. Within five minutes, I knew we had found our ideal candidate.
Adam is extremely affable, and has an ability to make anyone he comes in contact with feel at ease. It felt as though we had known each other for years, and in an industry dependant on making positive impressions on clients, this skill is next to none. Beyond his energetic and warm demeanour Adam also possesses an astute, highly analytical mindset. No task was ever too big, and it was not uncommon to find him online into the wee hours of the morning, researching new ideas and brainstorming well thought out strategies to establish the competitive edge in this aggressive new market.
He was vital to our success in Western Europe, and his emphasis on quality enhancement allowed us to maintain steady growth in each quarter. He consistently exceeded performance expectations and effectively motivated his co-workers to exert the effort necessary to attain our organizational goals.
Adam is a thorough and motivated worker, and would be an asset to any organization.
“A uniquely qualified staff member with an outgoing personality and an assertive ability to adapt to all situations.”
We discovered Adam after reading exemplary reviews he received while working for another tour company.
Adam has an ability to communicate confidently with superiors, peers, and clients, while maintaining a personable presence. He radiates self-confidence and displays a natural charm and charisma. Clients often commented on his ability to generate enthusiasm and entertain, all the while providing them with a vast amount of expert local knowledge.
He has a unique ability to read customers, providing a personalized experience to each individual within a culturally vast demographic. We often received return clients, or friends of clients, requesting him as their leader.
His depth goes beyond customer relations and he proved to be a driving figure in our company’s expansion. Dealing with clients hands-on he was able to recognize opportunities, personally developing products to meet these recurring wants. He wrote, developed, and trained other guides on several tours we are still selling to this day.
Adam is a distinguished leader and recognizes the importance of quality in providing a competitive edge. He is a talented and responsible individual and will create a positive impact wherever life takes him.
work experience
Red’s Diner Inc.
Operations Manager
May 2020 // Present
» Planned, executed, and monitored complex projects within budget and timeline constraints, utilizing project management expertise to ensure successful outcomes.
» Proactively identified and successfully addressed operational bottlenecks, driving innovative solutions, leading to significant enhancements in efficiency and productivity.
» Thrived in dynamic environments by adapting quickly to changing circumstances, ensuring the smooth functioning of operations even under high-pressure scenarios.
» Utilized technology and data to drive operational decision-making, demonstrating proficiency in industry relevant tools and Microsoft Excel.
» Developed and managed budgets, tracked performance metrics, and identified areas for cost savings and revenue growth by applying strong analytical and financial acumen.
» Committed to continuous learning and integration of new ideas and approaches to drive operational success, staying up-to-date with industry trends and best practices.
Custom Tours Travel
Founder & Operations Manager Spain
February – 2014 // September – 2020
» Achieved consistent revenue growth of average 29% per annum, both by increasing lead generation and implementing effective cost-cutting measures.
» Developed all products and services from the ground up, researching and sourcing local suppliers and training an international workforce to fulfill required roles.
» Oversaw all operational aspects of the day-to-day, including the strict management of all financial statements, planning and coordination of itineraries, and delegation of appropriate staff to each individual client.
Fat Tire Tours
Head Guide & New Ventures Management
September- 2011 // May – 2017
» Created new profit streams through the design and implementation of original and unique
tours based on in depth market research, resulting in 38% growth.
» Successfully engaged with over 20,000 clients of varied nationalities and demographics,
earning nothing less than 5 star customer-generated reviews.
» Utilized communication and relationship-building skills to establish and maintain partnerships
with international schools, travel agencies, and numerous other professional organizations.
Nexen Inc.
International New Ventures & Development
April- 2010 // September – 2011
» Conducted extensive economic analysis and produced detailed reports on potential
development opportunities, providing valuable insights for informed decision-making.
» Forecasted future performance of our Masila (Yemen), and Guando (Colombia) operating
fields using detailed economic models created on Microsoft excel.
International Strategy & Planning
April- 2008 // April – 2010
» Enhanced the visibility and effectiveness of corporate security programs by conducting
comprehensive software testing and developing targeted employee training materials.
Education
University of Victoria
Gustavson School of Business
BCom – Major Entrepreneurship
» Graduated Dean’s List (Top 10%)
» Shortlisted 2010 “Infuse – Business Sustainable Technology Competition”
» Vikes Lacrosse & Rugby Clubs
» Society for Student Entrepreneurs
» International Buddy Program
Featured on the University of Victoria’s Webpage for “International Career Benefits and Opportunities”
Masarykova Univerzita
International Business
» Picked as the business program’s International Student Ambassador
» Tandem Business Language Tutor
» International Internship Program